6 Telehealth for Low-Acuity EMS: One Fire-Based System Experience With 10,000 Patients

Emergency Medical Services (EMS) transports thousands of patients via ambulance every day to emergency departments (ED) for primary care, regardless of the existing acuity. American College of Emergency Physicians and National Association of EMS Physicians believe EMS systems may encounter patients who do not need advanced life support-level care or evaluation; in these circumstances transportation by alternate means or to an alternate destination may be appropriate. We aim to measure the number of Emergency Telehealth and Navigation (ETHAN) mobile integrated health care (MIH) patients who were triaged for alternative out-of-hospital transportation and destination.

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