Use of Interpreter Services in the Emergency Department

People with limited English proficiency cannot speak, read, or write English well enough to communicate effectively in the language.1 Approximately 8% of the US population older than 5 years have limited English proficiency; this number is increasing overall.2 This group includes not only those whose primary language was not English but also those who have sensory impairments: diminished hearing or deafness, partial sight or blindness, or physical inability to speak. Limited English proficiency is associated with disparities in access to health care, lower health literacy, and poorer health care outcomes.

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